Shipping policy

Effective Date: 1 June, 2025

At Lumea, we aim to deliver your skincare essentials quickly and safely.

1. Shipping Locations
We currently deliver across all major cities in Pakistan.

2. Shipping Charges

  • Standard Shipping: PKR [Insert Amount] (Free on orders above PKR [Insert Threshold])

  • Express Shipping: PKR [Insert Amount] (Optional)

3. Processing Time
Orders are processed within 1–2 business days after payment confirmation.

4. Delivery Time

  • Standard delivery: 3–5 business days

  • Remote areas: 5–7 business days

5. Shipping Partners
We use reliable courier services such as TCS, Leopards, and CallCourier.

6. Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number.

7. Delays
Delivery times may vary due to unforeseen circumstances (e.g., public holidays, weather conditions).

8. Contact
For questions about your shipment, email us at: [support@lumeaorganics.pk]