Privacy policy

Privacy Policy

Effective Date: 1 June, 2025

At Lumea, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [https://lumeaorganics.pk/] (“Site”).

1. Information We Collect

  • Personal Information: Name, email address, shipping address, phone number, and payment details.

  • Device Information: IP address, browser type, time zone, and cookies.

  • Order Information: Items purchased, order value, purchase date.

2. How We Use Your Information

  • To process orders and fulfill deliveries.

  • To communicate with you about your order.

  • To send promotional emails (with your consent).

  • To improve and personalize your experience on our Site.

3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:

  • Payment gateway provider.

  • Shipping partners to fulfill orders.

  • Legal authorities if required by law.

4. Data Retention
We retain your information as long as necessary for order fulfillment and legal compliance.

5. Your Rights
You have the right to access, update, or delete your personal information. Contact us at [support@lumeaorganics.pk].

6. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.

7. Contact
If you have any questions, email us at: [support@lumeaorganics.pk]